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Digital products
Our products are digital and are delivered as online access, so they can't be returned like a physical item.
Purchases made on Etsy
Products such as Colorify are sold through our Etsy shop. Orders, payments, cancellations and refunds for those purchases are handled through Etsy, under Etsy's policies and our shop's listed policies.
If something isn't working
If you can't sign in, your login details didn't arrive, or the product doesn't work on your device, contact support.easydownloads@gmail.com with your Etsy order number. We'll help fix the problem first, and if we can't, we'll work with you on a fair solution.
Contact
Refund questions? Contact support.easydownloads@gmail.com.